Refund Policy

At Zord LMS EDU, we strive to provide a satisfying learning experience for all our students. We understand that circumstances may arise where a refund is necessary. Please review our refund policy carefully:

1. Eligibility for Refund:

   • A refund is eligible only for courses purchased directly through our website and will be at the full discretion of the Course Instructors.

2. Refund Time Frame:

   • Students can apply for a refund within 7 days from the date of purchase.

3. Refund Conditions:

   • Refunds will be processed if the student has viewed less than 20% of the course topics within the given time frame, Provided that the Course Instructor Approves of the same.

4. Refund Process:

   • To request a refund, students must contact our customer support team via email at optizordai@optizord.com , optizordofficial@gmail.com with the subject line "Refund Request."

5. Refund Exceptions:

   • No refunds will be issued in any other cases beyond the stipulated conditions mentioned above.

6. Refund Approval:

   • Refunds are subject to approval by Zord LMS EDU and Concerned Instructor and will be processed within a reasonable time frame.

7. Further Assistance:

   • If you have any questions or need clarification regarding our refund policy, please feel free to reach out to us at optizordofficail@gmail.com

Please keep in mind that our refund policy is designed to ensure fairness for both our students and our platform. Thank you for your understanding and cooperation.

Note: This refund policy is effective from [01-03-2024]. Zord LMS EDU reserves the right to make changes to the policy without prior notice.